Adidas and Nike never require signatures which seems stupid to me. This helps you foresee a delay and handle it proactively. As of January 2, the package is still not delivered. This wasn’t an expensive item, but what is my obligation here? Imagine you have a package stolen from your porch (or a bike, or anything really). 4. I … Jul 24, 2020 #52 I had an issue with FedEx … For all the fedex workers who said this wasn't possible sorry to break it to you but it's happening. With stolen packages, you’ll probably need to consider other options like your homeowner or renter’s insurance, or additional third-party insurance. I had a problem earlier this year where a single FedEx Ground driver kept swapping packages with my neighbor several houses down the street. 3/19/2018. Note that since it was a replacement, sony is the one who shipped the package. Fed ex lost or stole my Xbox if no movement of ur package after four days you can contact the shipper for refund or replacement. One way we deal with that feeling is to share it. Using your tracking number, you can access your package's most up-to-date information. Changes delivery to 11/17; 11/17 8am update shows the package was an hour West (important) from location on transit Jul 24, 2020 #51 FedEx has been the worst for me. Proper Packaging GuidelinesHelp ensure that your packages arrive on time and in good condition with proper packaging, taping and labeling. Each district has a security department that handles stolen packages. Good evening, On 3/12/2018 I ordered an Alienware 17 R4 laptop computer + expedited shipping (Order# ) from Dell's website.Today was the intended delivery date and have been tracking the package on the FEDEX app. With FedEx Delivery Manager services, just choose to have your package delivered to one of 11,000 nearby secure locations. 3 comments . The package was $60 for a 6lb box which is 3x more than USPS and UPS. It is easy to use and tracks every package you send via major carriers like FedEx or UPS. The driver stole the package (possible but not likely) 2.) See FedEx Express, Ground, Freight, and Custom Critical tracking services. 1. And I'm sure they just go somewhere and off load the packages into a location and dumb the truck. And that if I dont hear back until wednesday, I should call sony, give them the case number, and inform them that fedex could not locate the package and ask for a replacement or refund. But there is no need to panic if you do encounter such a situation. Dump not dumb. Not only are you upset that your package is gone, but you feel like someone stole from you. FedEx Truck Gets Stolen While Package is Being Delivered | BIG 100 | Doc Reno . It is a likely explanation, but there is no way to verify that. A report from August Home Inc found nearly 11 million U.S. homeowners have had a package stolen within the past year. FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen. I don't think it is widespread or anything, since most people obviously wouldn't be dumb enough to risk their job/freedom for a video game, but it's an extremely in-demand expensive item that is immediately obvious about what it is due to its size/packaging, and employee theft *is* extremely common in all industries. A far cry from USPS or UPS. Sony, without my consent, sent a 300 dollar package without signature request with the cheapest possible option and does not take responsibility for it. So, I’ll look forward to this being resolved and will keep updating here. Messages 1,263. More than half of Americans say they know someone who's had a package stolen from outside their home, and 30% say they've experienced it themselves. Man uses Facebook to find FedEx package allegedly stolen from doorstep. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. 188 views . One things for certain...I now completely understand why everyone hates fedex so much. Here is the issue: I placed an order with Comcast. I checked even all the neighboring apartment complexes, and the leasing office, and it was not there and nobody had seen any packages. Fortunately, it was not tampered with. Two FedEx employees are accused of having stolen nearly $50,000 worth of shipped tech devices. Sony and FedEx were both helpful in the past. I don’t know if it was stolen or delivered to a different address or lost or what. Packages containing more than 90 cellphones and an Apple Watch were taken from a FedEx … CASTLE PINES, Colo. -- Deputies pursued a stolen FedEx truck in Castle Pines on Friday afternoon, the Douglas County Sheriff's Office said. Fedex Delivery Manager is a free tool that allows recipients to see a list of all their incoming FedEx deliveries, get proactive tracking notifications via email or text, and choose from multiple delivery options—including redirecting packages to secure retail locations. Steps to follow when your package shows delivered, but you’ve not received it. Also if your complex allows then have them sent there. Now imagine that FedEx has had that much volume for the last eight months. Global’s Tomasia DaSilva has the … The Bear Pit Prev. I kept calling FedEx and got really poor service. Other than verifying that they were delivered to the correct address, FedEx did their part and provided the service that they were paid to do. All this time waiting, and in the end they just do this to me. They denied my claim because I didn’t pay for signature confirmation and they were of no help to me. I had an item stolen by a FedEx driver once, so it does happen . Federal Express Canada Corporation (FedEx… This helps you foresee a delay and handle it proactively. A report from August Home Inc found nearly 11 million U.S. homeowners have had a package stolen within the past year. I ordered a Toshiba HD-A2 HD-DVD player from an online People seem to be really frustrated at both fedex and sony (and google) with regard to similar incidents. It is times like these that shows what companies one can really trust. Thank you all for reading and for your kind responses. So think about having all future packages be delivered to a local Fed Ex Office or Walgreens for you to be able to pick up with better hours or to have them held at the station where you can also get them. Delivery Experience Management helps you stay ahead of lost or damaged packages with ease. ... How can I prevent my packages from being stolen? ——— UPDATE (ridiculous situation and nobody helps). Explore packing services and supplies offered by FedEx online or at a store near you. If there is an issue with a stolen package, contact FedEx at once. I was expecting a replacement pair of headphones from song worth $300 and while at work, i received the notification that it is delivered at 11:34am. Find instructions for how to pack, get resources, and more. Even got hung up on by some (insert expletive). I ended up getting the item replaced thankfully, but it was a pain. I really don’t know what you do, but i guess, i am not worth any time since i am just a mediocre customer who bought a pair of headphones and trusted sony and fedex. At least not by FedEx anyway. FedEx is so short handed during the shipping crush of the pandemic that they’ve been renting out vans from local rental car places just to deliver packages. Taking the package … I will never use Fedex again. Jul 18, 2018 . Fuck FedEx and GameStop. GameStop is in the process of my refund it would be so dope if it still came and I got my refund. I, however, will keep my hopes up and try to provide fedex, sony, and/or local law enforcement if needed, with anything they might need from me to expedite the process. 2. Go. After speaking to several people in their Customer Service Dept and at the local distribution center, they have come to the conclusion that the package was stolen. Messages 1,721. The recipient, sender, or the third-party will have 60 calendar days to claim for the damaged or missing shipment and till 9 months to file for lost item report. With convenient and secure package pickup nationwide at FedEx Office, Walgreens and other locations, you won’t have to worry about packages being stolen from your porch. FeaturesFind out what FedEx® Claims Online can do and learn about its features. It appears in related subreddits that companies don’t consider themselves responsible if the fedex package is lost... P.S. Chances are your package was not stolen, but mis-delivered to someone on your street. A Texas man's surveillance camera catches someone allegedly taking a sweater for the man's son from the man's doorstep. 1; 2; First Prev 2 of 2 Go to page. I checked all the apartments that was possible to be mistaken as my address, and the front doors, there was nothing there. FedEx Ground/Home though are all privately contracted drivers vs FedEx Express which is all corporate and employed directly by FedEx, so they're held to a different standard. The driver really did drop it off at the wrong location and someone took it of their porch.. Sony and fedex’s customer services have both told me they start investigation and give me a call. Secondly, contact your shipper... it is their claim to make as the paying customer of Fed Ex. If there is an issue with a stolen package, contact FedEx at once. Here's a look at what really goes on behind those deliveries. My address is 17046 and the neighbor's is 17045. Edit. FedEx, like other large fleet operators, use telematics which allows for easily tracking the asset. K. kafka Member. They’re backed up. The package was scanned and left in front of my door. This only works if the thief doesn't know to disconnect the tracking module though. A new survey has found the theft of packages from doorsteps or porches is a bigger problem than many Canadians believe or even know about. If not, then it hasn't been stolen. More and more holiday … FedEx - Suspected Driver Stole My Package. Mar 25, 2020 #51 6AYoteHunter said: Did my order on my Note 10+. If you never received a confirmation email, or the text claims the package is a gift from an anonymous sender, call UPS, FedEx, or USPS directly to see if you’re being had. FedEx Delivery Manager. Reactions: PaulS60, Member 199413, mojah and 1 other person. Well, the first problem is that I am not certain if they are stolen. the driver was able to go back and retrieve the package and it will be here within the next few days . OverviewFind out how our claim process works. The manager was never even approached by a FedEx employee that day with my package. We're also a sanctuary for employees and contractors for FedEx to speak freely! Talked to them today and they said another package from Verizon was stolen yesterday from the same truck. By using our Services or clicking I agree, you agree to our use of cookies. Mar 14, 2017 265 74 Warren, Ohio. InstructionsClaim filing instructions for FedEx Express, FedEx Ground, and FedEx Freight claims. I hope they help me. In a video that’s now posted on YouTube and circulating around Reddit, the Grinch in a brown uniform drops off a parcel at Alverson’s door and then soon returns to nab the FedEx package. Does it show a pickup scan? Delivery Experience Management helps you stay ahead of lost or damaged packages with ease. Enter your FedEx tracking number, track by reference, obtain proof of delivery, or TCN. As i said, i immediately contacted both of them when this happened. I had a package get delivered to a completely different city than the destination city about a month ago. As far as FedEx knows, the package was snatched by neighborhood criminals. FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. So unlikely that both drivers went to the wrong address. Dell sends through FEDEX and requires indirect signature. We have been replacing lost packages to customers, but for the most part the customer always reports the missing package within 3 to 5 days. I was given a FedEx tracking number. I am really disappointed by both fedex and sony. They said they will look into it, etc. FedEx drivers transport our important packages in record time, but even this job has secrets. Each district has a security department that handles stolen packages. It’s not a front porch that attracts porch pirates. Team Room. I heard from a friend of mine that something similar happened to the google phone she ordered, that was supposed to be delivered by fedex around the same time as mine. 3.) So FedEx won't pay a claim if they were delivered correctly. According to Nofziger, a common red flag for this sort of scam is an email address that doesn’t match the shipping notice in your original email from the company. FedEx Ground/Home though are all privately contracted drivers vs FedEx Express which is all corporate and employed directly by FedEx, so they're held to a different standard. Its absolutely ridiculous the cost and time they are taking. A user on Reddit shared such a horror story surrounding the recent "Zebra" Adidas Yeezy Boost 350 V2 restock, saying a FedEx driver merely pretended to deliver the shoes. They … 3 weeks later, the Wii magically appeared. 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